I was having trouble with two Bosch microwaves and Wuerstlin’s helped me in a big way. Another major company had come to try fixing them and charged me a lot for ultimately doing nothing. It was immediately different with Wuerstlin’s. The repair person understood exactly what was happening with both models, and promptly diagnosed and fixed the problems. The pricing was very fair and accurately reflected the services they delivered.
My Bosche dishwasher was throwing an error code. These guys knew the code, brought the part and fixed my issue. Knowledgeable, on time and a feeling of trustworthiness. I am keeping this number for any future appliance repairs I have.
In professional bike racing, there are Mountain Stages rated " Beyond Category" - ranked beyond a numerical scale. Wuerstlin's Appliance Service is "Beyond 5 Star Category." in all respects. Reported Problem with our Bosch Dishwasher late afternoon Tuesday 11/15 . They scheduled and Marty fixed problem(at reasonable less than expected cost!) early morning Friday 11/18-. Our Thanksgiving toast will include Cheers for Wuerstlin.
My Bosch dishwasher would not close. I found Wuerstlin on the Bosch website. I called and was pleasantly surprised ro hear that the door lock might be repaired rather than replaced . How unusual to hear that. The next day Marty arrived on time and easily found the problem was the upper dish rack . He fixed it and everything worked well. I was very impressed and will use them going forward. Excellent and trustworthy company.
Part 2: A couple of years later, had another successful interaction with Wuerstlin's Appliance. My dishwasher started making a mechanical noise, and I was afraid that was the end of its lifecycle. Wuerstlin's came out and identified a piece of plastic from a food package that had made its way into the pump. For just the cost of the service fee and a modest charge, my dishwasher is now back up and running. Thank you, Wuerstlin's! Part 1: Mike came out to repair our dishwasher and I was extremely impressed. He was on time, knowledgeable, and was thorough in diagnosing the problem. Prior to Mike's visit, I reached out to the appliance store where I bought the dishwasher. That "service call" involved waiting a week for an appointment and then having the service person barely inspect the dishwasher before telling me it was the board (which needed to be ordered, another week at least), and that it would be ridiculously expensive to repair, on top of the "service call" fee. I wish I had called Wuerstlin's right off the bat, because Mike came within days, did a thorough inspection of all parts of the dishwasher to diagnose the problem, and identified a broken wire that he readily repaired. I liked that he looked for the most obvious (and least expensive to fix) problem first, rather than assuming something more complex (and expensive) as the other company did. The total cost from Wuerstlin's ended up being about a third of what the other company quoted. I felt confident in Mike's work, found him extremely honest, and would recommend Wuerstlin's to anyone needing an appliance repaired.
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